Indicator 1

An increasing number of organisations have implemented governance groups for information management

What we asked and why it is important

We asked how many survey participants have an active formal governance group in place for ensuring that information management (IM) requirements are considered at a strategic level. (Q.9)

Information is at the core of government business and is a key strategic asset. IM is the discipline that allows information assets to be governed, protected and prioritised.

An active governance group will ensure, at a strategic level, that IM requirements are considered when developing organisational strategies and policies, and implementing systems and processes.

What we found

Figure 2 shows that just over half of the organisations (54%) have either a formal governance group or are in the process of developing one. While this is encouraging, it means nearly half do not have a formal governance group and are not developing one.

Figure 2 also shows the response split by the type of organisation. For public offices, it is encouraging to note that 61% of public office organisations either have a formal governance group or are developing one. However, there is still a significant number (65) of public offices that do not have a formal governance group.

The picture is not as encouraging with the local authorities. Here, relatively small numbers either have a formal governance group or are developing one. Almost two thirds (65%) of local authority organisations do not have a formal governance group and are not developing one.

Figure 2: Does the organisation have an active formal governance group for IM?

Figure 2 shows that just over half of the organisations (54%) have either a formal governance group or are in the process of developing one. While this is encouraging, it means nearly half do not have a formal governance group and are not developing one. Figure 2 also shows the response split by the type of organisation. For public offices, it is encouraging to note that 61% of public office organisations either have a formal governance group or are developing one. However, there is still a significant number (65) of public offices that do not have a formal governance group. The picture is not as encouraging with the local authorities. Here, relatively small numbers either have a formal governance group or are developing one. Almost two thirds (65%) of local authority organisations do not have a formal governance group and are not developing one.

Figure 2 shows that just over half of the organisations (54%) have either a formal governance group or are in the process of developing one. While this is encouraging, it means nearly half do not have a formal governance group and are not developing one. Figure 2 also shows the response split by the type of organisation. For public offices, it is encouraging to note that 61% of public office organisations either have a formal governance group or are developing one. However, there is still a significant number (65) of public offices that do not have a formal governance group. The picture is not as encouraging with the local authorities. Here, relatively small numbers either have a formal governance group or are developing one. Almost two thirds (65%) of local authority organisations do not have a formal governance group and are not developing one.

We also noted that the top four IM challenges survey participants agreed or mostly agreed with are management-related challenges that an active governance group could help address. (Q.7) These challenges are shown in Figure 3.

Figure 3: IM challenges – the percentage of respondents who agreed these factors were an issue

Figure 3 shows that the top four IM challenges survey participants agreed or mostly agreed with are management-related challenges that an active governance group could help address. (Q.7) These top four challenges are: Lack of understanding or awareness of the value of IM, IM not adequately addressed in the planning phase of projects, IM insufficiently funded or resourced, Silos – lack of communication and/or collaboration across business groups.

Figure 3 shows that the top four IM challenges survey participants agreed or mostly agreed with are management-related challenges that an active governance group could help address. (Q.7) These top four challenges are: Lack of understanding or awareness of the value of IM, IM not adequately addressed in the planning phase of projects, IM insufficiently funded or resourced, Silos – lack of communication and/or collaboration across business groups.

Recommendations

We recommend that Executive Sponsors take a lead in their public offices and local authorities to establish and/or sustain active governance groups for information management, ensuring IM staff are involved in:

  • helping design good information management into organisational strategic plans
  • encouraging collaboration across business groups
  • promoting the importance of active stewardship of information
  • ICT strategies, technology projects, systems and process development and implementation.
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